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Build Your Business

Resources to help local businesses thrive

The following reports offer valuable information on how employers can build their business by fully tapping into the talent of people.

Click on the reports to read or download

Grand Erie's Food Manufacturing Industry

Food Manufacturing in Grand Erie: Growing Jobs and Opportunities	Food Manufacturing Research for Grand Erie	Grand Erie Food Manufacturing Wage & Benefit Survey

Description: A study on the Food Manufacturing sector in Grand Erie, which is a $1 billion a year industry and provides more than 3,000 jobs.	Description: An analysis of the size, employment and economic importance of Food Manufacturing in Grand Erie.	Description: A survey showing the wages & benefits provided by 10 Grand Erie Food Manufacturers, 2012-13.

Customer Service
Handbook published

We all know how important helpful, friendly customer service is in keeping our customers happy.

The Workforce Planning Board has published a concise, 12-page handbook to help businesses and their staff carry out strategies to provide excellent customer service.

The easy-to-use handbook features photographs and quotes from businesses in Brantford, Brant, Haldimand, Norfolk and Six Nations.

The handbook has been produced by the WPBGE in partnership with the Southwest Ontario Tourism Corporation.

Copies are free. Either download from our website or let us know if you want a hard copy.

Hire the Best

We've published a "Human Resource Tool Kit" for automotive repair and maintenance businesses to help them Hire the Best employees.

This step-by-step guide will help businesses of all sizes in the automotive repair and maintenance sector recruit and then keep the best possible talent.

Hire the Best is a free resource.

Click on the report at right to download a copy.

Or contact our office to get a hard copy.

Healthy Work-Life Balance:
Why it Matters to Employers

There's clear evidence that having a healthy workforce and workplace saves companies money.

Healthy workplaces enjoy higher staff morale and productivity, while these businesses also see lower costs related to health claims, sick days and other problems.

This guide outlines the impact on employers from issues such as workplace stress, conflict, obesity, smoking, and lack of physical activity among staff.

The guide suggests strategies businesses can use to build a healthy workplace.

There's also a list of local organizations that offer information, resources and services around healthy workplaces -- many of the services are free.

Click on the guide to download

Cover of Healthy Work-Life Balance: Guide for Employers

What's happening on our farms? New studies from the Workforce Planning Board of Grand Erie and the Elgin Middlesex Oxford Workforce Planning and Development Board offer a detailed look at issues facing farmers in six counties. Click on each of the reports below to learn more about farming issues and opportunities in Brant, Norfolk, Oxford, Elgin, Middlesex and Haldimand counties.
Brant	Norfolk	Oxford

Elgin	Middlesex	Haldimand

Investing in Training: A Guide to Engage Employees in Career Development	Investing in Training Poster 8.5 X 11 Downloadable	Investing in Training Poster 11 X 17 Downloadable	Manufacturing: A Grand Erie Perspective

Description: A guide to help employers encourage that staff to pursue career/professional development	Description: Downloadable poster for employers to encourage staff to pursue professional development. Can insert own contact information and print.	Description: Downloadable poster for employers to encourage staff to pursue professional development. Can insert own contact information and print.	Description: Grand Erie's manufacturing sector is in transition but it remains a major economic force and employer.

The 'How To' Guide #1: Hiring, Training and Maintaining Your Employees	The 'How To' Guide #2: Choosing a Career in the Hospitality Industry	The 'How To' Guide #3: Employee Engagement and Motivation	The "How To" Guide #4: Creating an Exceptional Customer Service Experience

Description: A 2-page fact sheet to help employers in the food services industry hire and retain employees.	Description: A 2-page fact sheet to help employees to advance their careers in the food services industry.	Description: A 2-page fact sheet to help employers in the food services industry engage and motivate staff.	Description: A 2-page fact sheet to help the food services industry enhance customer satisfaction.

Tapping Into Global Talent	ASK-Your Guide to Abilities, Skills and Knowledge Assessment Tools	Building an Inclusive Workplace

Description: A report encouraging employers to tap into the extensive talent of newcomers and immigrants.	Description: List of organizations that provide academic and skills testing, assessment, literacy services and employment preparation.	Description: Tips and advice on making companies/organizations more welcoming and inclusive, especially to aboriginals.
Making Cent$ of Literacy	Forging Apprenticeship	Employer Guide to Mentoring

Description: There are bottom line benefits to employers to improving literacy skills of their employees.	Description: This report suggests ways to make appenticeships more attractive to companies.	Description: A step-by-step guide for organizations to implement a formal mentoring program.